AI-native growth team for Shopify beauty & personal care brands

We run growth.You run the brand.

Email and SMS, paid media and conversion work for growing brands, from your first $10K month to your first million. Senior operators make the calls; our AI engine watches your numbers every day and does the busywork. Faster, sharper and priced below most agencies.

Custom quote after an audit No meetings Built on our own brand, Brujería Capilar
What we do differently

An AI-native growth team.

Most agencies bolt AI onto the way they've always worked. We built the way we work around it: AI does the watching and the busywork every day, and senior people make every call.

Typical agency Creators Manager
Who works on your accountA junior account manager, after the sales callA senior strategist, with AI doing the busywork
SpeedWeeks to launch a flow or a testDays, because drafts and QA are automated
MonitoringSomeone checks when there's a meetingSpend, flows and conversion checked every morning, flagged in Slack
ReportingThe ROAS each platform claimsEvery Shopify order matched to the campaign that brought it
MeetingsWeekly calls that eat your calendarNone. Slack, Loom and written plans
When an app falls shortBuy another appWe build the tool: sales bots, automations, custom reports
LanguageEnglish onlyEnglish and Spanish, written by native speakers
PriceHours billed at full agency ratesBelow most agencies, because AI does the repetitive work
ProofAdvice from people who've never run a brandTested first on our own brand, with our own money
How the AI works for you

Meet CM Engine.

The system we built to run our own brand, now running yours. It never sleeps and never ships anything on its own: every step ends with a person.

  1. Watch

    Every morning, it reads your numbers.

    Shopify orders, Klaviyo and your ad accounts, side by side. It flags what changed: spend with no sales, a flow that stopped sending, a drop in conversion on mobile.

  2. Draft

    It does the first 80% of the work.

    Subject lines, email copy, ad variations, test ideas and reports, written in your brand voice and checked against what has worked for you before.

  3. Decide

    A senior strategist makes the call.

    Every draft is reviewed, edited and approved by a person. Nothing goes out under your name without a human saying yes.

  4. Learn

    It measures what really sold.

    Results are tracked against real Shopify orders, not platform claims, and what worked goes back into the next round.

The same engine runs Brujería Capilar today: attribution, AI sales assistants on WhatsApp and Instagram, automated shipping and demand forecasting.

Why brands hire us

Three specialists, without three salaries.

Growing past the first million usually means hiring a retention marketer, a media buyer and a developer who understands conversion. Most brands at this stage can't keep all three busy full time.

In-house team
$200K+

a year in salaries alone, before benefits, tools and the months it takes to hire.

  • Retention marketer
  • Paid media buyer
  • Shopify / CRO developer
With us
1 team

covering the same three disciplines, live in two weeks. Senior work at a lower cost than most agencies, because AI handles the busywork.

  • Senior strategist on your account
  • AI handles drafts, reporting and QA
  • You keep every flow, campaign and dashboard
What we operate

Three disciplines, measured in dollars.

Each one judged by what your Shopify store actually sold, not by what a platform claims.

Email & SMS on Klaviyo
Retention

The cheapest revenue you have is the customer who already bought.

  • Core flows: welcome, browse, cart and checkout abandonment, post-purchase, replenishment, win-back
  • Weekly campaigns in your brand voice
  • List growth: pop-ups, quizzes, SMS opt-in
  • Deliverability monitoring and monthly A/B tests

Measured by: attributed revenue, repeat purchase rate

Meta & Google
Acquisition

Profitable new customers, judged by real Shopify orders.

  • Account structure, budgets and weekly optimization
  • Creative strategy: angles, hooks, ad copy and test plans
  • Google Search, Shopping and Performance Max
  • Tracking audit: Pixel, Conversions API, UTMs

Measured by: MER, new-customer CPA, ROAS on Shopify orders

Store optimization
Conversion

More of the traffic you already pay for turns into orders.

  • Product page, cart and mobile checkout improvements
  • Campaign landing pages built in your Shopify theme
  • Offer and bundle tests
  • Speed and Core Web Vitals fixes

Measured by: conversion rate, AOV, revenue per session

How we work

Small senior team. AI for the busywork.

Async by design, so your calendar stays yours.

One strategist owns your account

Your messages go straight to the person making the decisions. No handoff to a junior after you sign.

AI does the volume, people decide

AI drafts copy, builds reports, checks every flow and flags anomalies in spend. A person reviews and approves everything before it goes out under your name.

Attribution on every plan

A dashboard that matches each Shopify order to the channel and campaign that brought it, so ROAS is calculated on real sales. It won't match Meta Ads Manager, and that's the point.

No meetings

A shared Slack channel, a Loom walkthrough with every report, and written plans you review on your own time. Our working day overlaps with US Eastern and Central time, so replies come the same day.

You own everything

Ad accounts, Klaviyo, Shopify and every asset stay in your name. If you leave, nothing leaves with us.

Start here

The audit comes first.

Before we propose anything, we look at what's already happening in your store and turn it into a ranked list of fixes, each with the money it's worth. Fixed price, fixed delivery date, no calls.

Retention Audit

$279one time

For brands that already sell well and suspect their email and SMS are leaving money behind.

  • Klaviyo flows, list health, campaigns and SMS
  • Revenue per recipient against beauty benchmarks
  • 10+ findings, each with its estimated monthly impact
  • Written report and a video walkthrough

Delivered in 5 business days

Growth Audit

$697one time

The full picture: retention, paid media, your store and your tracking, end to end.

  • Everything in the Retention Audit
  • Meta and Google: wasted spend, structure, creative fatigue, tracking gaps
  • Store: conversion leaks on mobile, product pages and checkout
  • 25+ findings in dollars, a 2-competitor benchmark and a dated 90-day plan
  • One fix done for you, like a rebuilt welcome flow

Delivered in 7 business days · Credited to your first month if you start a plan within 30 days

Our guarantee: if we can't find at least 5 fixes you can act on, you get your money back. No questions.

Start with the diagnostic
Case study · Brujería Capilar

We run our own brand on this exact system.

Brujería Capilar is the hair care brand our founder runs in Colombia. Every tool and process we sell, we use there first, with our own money on the line.

10.9% → 17.9%

Returning customer rate, Q1 vs Q3 2026

2.6x

Customers who came back to buy again, Q1 vs Q3 2026

+58%

Orders, Q1 vs Q3 2026

What runs behind it

  • Order-level attribution. Every Shopify order matched to the channel and campaign that brought it, including cash-on-delivery orders that platforms miss.
  • AI sales assistants on WhatsApp, Instagram and Messenger that answer, build the cart and hand off to a person when it matters.
  • Shipping on autopilot. Each order becomes a shipping label without anyone typing it.
  • Demand forecasting that says what to produce and when to buy raw materials, so best sellers don't run out.

Source: Shopify analytics, retail store, January–September 2026. See the store

Engagement options

Ways to work together.

Growing stores start with a fixed-price launch and a light monthly plan. Larger brands get a plan quoted with their audit, where each option includes everything in the one before it. All priced below most agencies, because AI does the busywork.

Starting out · $10K–$40K a month

Retention Launch

One time
from $890

Everything a growing store needs to start earning from email and SMS, built in 14 days.

  • The 5 core Klaviyo flows: welcome, abandoned cart, browse, post-purchase, win-back
  • Pop-up with email and SMS opt-in
  • Branded email template you can reuse
  • Video walkthrough so your team can run it

Delivered in 14 days

Retain Lite

Monthly
from $690/mo

We keep it running and growing while you focus on product.

  • Flow upkeep and monthly A/B tests
  • 4 email campaigns a month
  • Monthly report with attributed revenue
  • Daily monitoring by CM Engine

Month to month after the first 3 months

Scaling · $40K+ a month · quoted after your audit

Retain

For brands with traffic and buyers, but a weak email and SMS program.

  • Build or rebuild all core Klaviyo flows
  • Up to 8 email and 4 SMS campaigns a month
  • List growth setup and monthly tests
  • Monthly report with attributed revenue
  • Attribution dashboard

Strategy review: monthly, by video

Scale

For brands where a 1% lift in conversion is worth more than a new channel.

  • Everything in Grow
  • Conversion program: 2 tests or landing pages a month
  • 10 hours of Shopify theme development
  • Offer, bundle and pricing tests
  • Priority response within 4 business hours

Weekly strategy review, by video

Add-ons

Extra help where you need it.

Customer supportAI + bilingual agents

AI answers order status, shipping and product questions in Gorgias or Zendesk. Our trained agents handle returns, complaints and anything sensitive, in English or Spanish, during US business hours.

Includes setup: help center, macros and AI trained on your policies. Quoted by ticket volume or dedicated agent.

Landing pageOne-off project

A campaign or product landing page built in your Shopify theme, with copy, design and launch QA. Quoted per project.

Shopify developmentOn demand

Theme changes, app setup and fixes outside your plan. Billed by the hour.

Your first 30 days

Live in two weeks. First report at day 30.

Days 1–3

Access & kickoff

You share access to Shopify, Klaviyo and ad accounts. We agree in writing on goals and the numbers we'll be judged by.

Days 4–10

Tracking & quick wins

We fix tracking, switch on missing flows and stop obvious wasted spend.

Days 11–20

Launch

New campaigns, flows and tests go live under the 90-day plan we agreed on.

Day 30

First report

What changed, what it earned, and what we do next month.

Terms

The fine print, in plain words.

3-month minimum

Retention and paid media need about 90 days to show a real trend. After that, month to month with 30 days' notice.

Billing

Monthly in advance, in USD, by card or ACH.

No guaranteed results

Nobody can honestly guarantee a ROAS. We commit to the work, the tests and full transparency on the numbers.

Tools on your accounts

Klaviyo, Gorgias, apps and ad spend are billed to you directly. We never take commissions on tools.

Next step

Where is your store losing money?

Five questions. A specific answer for your store, and the right audit one click away. Prefer email? We reply in writing within one business day.

Take the diagnostic hello@creatorsmanager.com